Is your firm prepared to meet Digital Communications Governance and Archiving (DCGA) demands?

A large amount of data is generated in almost any modern business communication with ever-increasing usage of Unified Communication and Collaboration tools like Microsoft Teams, Zoom, RingCentral, and Webex. In our latest Theta Lake survey report, we discovered:

• 65% of firms anticipate an increase in regulatory expectations for monitoring communications
• Nearly half of those who anticipate increased regulatory expectations believe regulators will be most concerned about the quality of supervision and oversight
• 58% of respondents say that “record-keeping, reconciliation, and reporting challenges” are the leading reason for dissatisfaction with communications compliance solutions

Recordkeeping violations continue to grow at a rapid pace, with nearly $4 billion in fines since 2021. Employees continue to use unapproved communication channels while regulators have made it clear that off-channel policies are not good enough. With so many ways to engage with colleagues and customers on UC platforms like Microsoft Teams, Zoom, RingCentral, Webex by Cisco and more, compliance teams are struggling to keep up with the resources and risks associated with enabling employees to be efficient and productive -  chat, voice, GIFs, reactions, file sharing and SMS to name a few. Theta Lake solves this problem by offering the most complete capture coverage of UC platform features all in one place with seamless integrations that drive IT efficiency and reduce risk uncertainty.  However, there’s more to it than that. Ensuring that your capture and archiving environment is working as intended, and having controls in place to spot risks, can make a critical difference during an audit, and can save a lot of time and resources while executing day-to-day processes.