Theta Lake Blog

Susannah Hammond

Susannah Hammond
Susannah Hammond is senior regulatory intelligence expert for Thomson Reuters with more than 25 years of wide-ranging compliance, regulatory and risk experience in international and UK financial services. She is co-author of "Conduct and Accountability in Financial Services: A Practical Guide" published by Bloomsbury Professional.
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Recent Posts

When It Comes To Modern Communications, Data Protection Is Now More Important Than Ever

Posted by Susannah Hammond on Jan 23, 2023 1:17:53 PM

Data protectionis now more important than ever. Given the new ways of working and communicating there are increasing amounts of personally identifiable information (PII) and personal health information (PHI) data shared across communication platforms and firms are expected to be able to capture and retain safely as well as retrieve and delete personal data. Critical issues that should take center stage in data privacy week.

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Regulatory Perspectives by Theta Lake: FINRA’s continuing focus on communications compliance

Posted by Susannah Hammond on Jan 19, 2023 7:32:09 AM

The last quarter of 2022 saw FINRA continue its focus on communications compliance. Four brokers and a compliance officer faced disciplinary action for a range of breaches of their approach to supervision and an inability to retrieve phone records.

For the key lessons to be learnt together with more detail of the enforcement please click here. 

At a high level the disciplinary actions resulted in censures, a 40 day prohibition, fines totalling over $2m, restitution of nearly $50,000 and wide ranging remedial actions.

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Regulatory Perspectives From Theta Lake: UK market abuse £5m fine, lessons for communications compliance

Posted by Susannah Hammond on Dec 15, 2022 7:56:49 AM

UK regulator fines a trio of brokers almost £5m for failing to have appropriate communications compliance processes in place to fulfil market abuse obligations

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Posted by Susannah Hammond on Nov 29, 2022 8:00:00 AM
Theta Lake has taken a look in its crystal ball to consider what is likely to be a priority for firms in 2023. What is crystal clear is that now, more than ever, organizations need a modern approach to compliance and security across their modern unified communications (UC) like Zoom , Microsoft Teams , Webex by Cisco , RingCentral and Slack to not only tackle today’s challenges but also thrive into the future.
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Regulatory Perspectives From Theta Lake: Analysis on the U.S. DOJ's new Compliance Guidance for Prosecutors

Posted by Susannah Hammond on Oct 18, 2022 9:33:00 AM

Digesting and implementing the U.S. DOJ’s new compliance guidance for prosecutors on the use of personal devices and third party apps

At a glance

The DOJ has expanded its Evaluation of Corporate Compliance Programs and identified several additional hallmarks of an effective compliance program including:

  • Effective policies and procedures governing the use of personal devices and third-party messaging platforms to ensure that business-related electronic data and communications are preserved 
  • ‘Clear training’ provided to all employees about such policies (the 2020 guidance also stipulates that organizations should measure the effectiveness of training), and
  • Policies enforced when violations are identified

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Fintech, regtech and the role of compliance in 2022: Challenges arising from technological opportunities

Posted by Susannah Hammond on Feb 8, 2022 5:00:00 AM

Digital transformation has been a fundamental enabler for financial services firms. It is hard to underestimate the opportunities and regulatory benefits firms can derive from the implementation of technological solutions but maximising their potential can present challenges. Thomson Reuters Regulatory Intelligence's sixth annual survey and report on fintech, regtech and the role of compliance explores these challenges, particularly in the context of corporate governance and risk management.

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Topics: compliance, regtech, supervision, monitoring, return to work, regulations, communications

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Theta Lake provides security and compliance for modern collaboration platforms using frictionless partner integrations with Cisco Webex, Microsoft Teams, RingCentral, Slack, Zoom, and more. Using patented machine learning and NLP, Theta Lake detects risks in: video, voice, chat, and document content across what is shared, shown, spoken, and typed. Those risks are surfaced in an AI-assisted, patent-pending review workspace that adds consistency, efficiency, and scale for security and compliance teams. All of this enables organizations to safely realize the full ROI of a collaboration-first workplace while reducing the cost of security and compliance.

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