Theta Lake Blog

Compliance for Healthcare: Protect ePHI and Monitor Video Collaboration

Posted by Rosa Lear on Jan 26, 2021 12:05:27 PM
Rosa Lear
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Image-healthcareconcepts_608x320_artboard-11_mbThe healthcare industry is rapidly switching to telemedicine, pharma related collaboration, and virtual examination, especially during the pandemic. Video conferencing and collaboration platforms like Zoom are becoming a critical part of core healthcare operations. Telemedicine appointments increased 154% from January to March 2020 because of the pandemic and will continue to be a staple of healthcare into the future.  

As the industry continues to adopt telemedicine and digital- based healthcare to serve remote patients, video conferencing platforms are becoming critical tools for doctors, nurses, and pharmacists. Zoom offers simple and secure controls that have fueled its rapid adoption and helped healthcare firms remain productive during the transition to work from anywhere. In addition, it’s critical that these channels are appropriately monitored and supervised to maintain conduct standards and safeguard electronic protected health information (ePHI).

Healthcare organizations need to ensure proper security and compliance controls are in place to maintain conduct standards, prevent leakage of health-related data, and protect healthcare providers and patients.


Theta Lake natively integrates with Zoom to empower providers to manage compliance, data exposure, security, and risk management in what is shared, shown, spoken, and typed during any healthcare-related communication. Joint Zoom and Theta Lake customers benefit from policy-based retention, automated risk detection, and workflow insights that streamline supervision of voice, video, and chat content within Zoom communications.

  1. Create and manage groups within Zoom that are subject to recording requirements.
  2. Theta Lake’s native Zoom integrations enable firms to apply compliance policies and create customizable workflows for the content subject to their governance practice.
  3. Theta Lake automatically captures and analyzes audio, video, and text-based Zoom communications.
  4. Organizations create rule-based policies for secure, long-term retention in a WORM- compliant archive, with rich search and filtering capabilities across recordings.

To find out more about how Theta Lake and Zoom make compliance easier, check out the following two solution overviews or request a demo here.

Image-Zoom-Pharma-SB      Image-Zoom-HC-SB

Topics: compliance, partner, healthcare

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Theta Lake provides security and compliance for modern collaboration platforms using frictionless partner integrations with Cisco Webex, Microsoft Teams, RingCentral, Slack, Zoom, and more. Using patented machine learning and NLP, Theta Lake detects risks in: video, voice, chat, and document content across what is shared, shown, spoken, and typed. Those risks are surfaced in an AI-assisted, patent-pending review workspace that adds consistency, efficiency, and scale for security and compliance teams. All of this enables organizations to safely realize the full ROI of a collaboration-first workplace while reducing the cost of security and compliance.

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