Theta Lake Blog

Tonya Severance

Tonya Severance
Sr. Partner Product Marketing Manager
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Recent Posts

Navigating SMS Compliance with 1GLOBAL Integration

Posted by Tonya Severance on Aug 13, 2024 8:00:00 AM


In today’s fast-paced digital world, SMS has become an indispensable tool for communication, especially in financial services where timely and secure messaging is crucial. However, the regulatory landscape governing SMS communications is complex and stringent. 

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CX Teams Need a Broad Range of Digital Channels to Elevate the Customer Experience, Theta Lake and RingCentral Deliver

Posted by Tonya Severance on Aug 5, 2024 8:00:00 AM

Managing customer interactions across multiple channels can be challenging. That’s why we’re excited to introduce two powerful new integrations between Theta Lake and RingCentral: digital and omnichannel support for RingCX Digital and RingCentral Contact Center. These integrations are designed to streamline your digital communications, ensuring compliance and efficiency across all platforms.

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Compliantly Harnessing the Power of LinkedIn for Financial Services

Posted by Tonya Severance on Jul 30, 2024 8:00:00 AM

LinkedIn has solidified its position as an indispensable tool for professionals, particularly within the financial services sector. Known for its vast networking capabilities, LinkedIn provides a platform where financial professionals can connect, share insights, and foster business relationships. With over 740 million users globally, it’s no surprise that LinkedIn is where a significant amount of financial services business is conducted. In fact, LinkedIn reports that over 60% of its members in financial services engage with content on the platform daily, highlighting its importance as a business tool.

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DCGA for SMS: Capture, Archive & Detect Risk Across Verizon Messaging Service

Posted by Tonya Severance on Jul 23, 2024 8:00:00 AM

In the rapidly evolving landscape of business communication, Verizon stands out as a premier carrier, serving millions of businesses with reliable and efficient network services. According to a recent report, Verizon boasts over 99 million postpaid connections, solidifying its position as a carrier of choice for businesses across various industries. Among these, the financial services sector significantly relies on Verizon’s robust network to facilitate seamless and secure communication, particularly through SMS.

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Theta Lake: Pioneering DCGA for Zoom AI Companion Meeting Summaries

Posted by Tonya Severance on Jul 16, 2024 8:30:00 AM

In today's fast-paced business world, productivity is paramount. 

AI-generated communications tools, particularly note-taking and meeting summaries, are revolutionizing the way businesses operate. These tools automatically capture key points, action items, and decisions, allowing team members to focus on the discussion rather than scribbling notes. This not only saves time but also ensures that no crucial detail is missed.

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Simplifying Voice Compliance with Webex Calling Support from Theta Lake

Posted by Tonya Severance on Jul 8, 2024 9:23:18 AM

In today’s ever-evolving business environment, balancing regulatory compliance with efficient communication is a challenging task, particularly for financial services organizations. That’s why we’re excited to introduce the powerful integration with Webex Calling, designed to make voice communications compliance easier than ever. 

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Theta Lake provides security and compliance for modern collaboration platforms using frictionless partner integrations with Cisco Webex, Microsoft Teams, RingCentral, Slack, Zoom, and more. Using patented machine learning and NLP, Theta Lake detects risks in: video, voice, chat, and document content across what is shared, shown, spoken, and typed. Those risks are surfaced in an AI-assisted, patent-pending review workspace that adds consistency, efficiency, and scale for security and compliance teams. All of this enables organizations to safely realize the full ROI of a collaboration-first workplace while reducing the cost of security and compliance.

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