Collaboration tools like Microsoft Teams, Zoom and Webex Teams, RingCentral and Slack have become integral to how we work. With multiple ways to communicate and collaborate they’re vital for keeping workforces and customers connected whether remote, hybrid or office based. And with less and less physical in-person interaction, users are making use of the rich features to liaise and share information. Not least by adding personality and emotion with emojis, reactions and GIFs. But modern communications create compliance challenges when it comes to providing evidence and proof that is so often required for regulatory, HR, litigation or complaints resolution issues.
Evidence & Audit Trails - The Compliance Challenges of Modern Communications
Posted by
Stacey English on Sep 14, 2021 11:17:04 AM
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Topics: compliance, chat compliance, record-keeping, financial services, evidence
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