If you’re following Theta Lake on social media, via our collateral or newswire you may have heard about “Smart Capture” for communication compliance, archiving, and record keeping and wondered, what is this, what does it do, and do I need it? Before we answer these questions and define what we mean by “smart” it's important to understand the roots of compliance capture for communications and the historical context.
With our latest release, Theta Lake is fully supporting Microsoft's Viva Engage platform through capture of content, AI-based detections for risk and policy violations and archiving support. Microsoft Viva Engage (formerly Yammer) is a widely used digital experience platform designed to help employees feel more connected to their work environment, improve collaboration, and increase productivity.
With Spring comes the arrival of a long slate of in person events for Theta Lake. Last week we attended Enterprise Connect 23in Orlando, FL, the preeminent event for unified communications users, providers and partners. We had a memorable event meeting many new and familiar faces and made some news of our own at the event. Many of our discussions were variations on “I didn't know Theta Lake supported all of these modalities” and “we have had to turn off UC features for compliance reasons and would like to understand how we can compliantly turn them on”. These are discussions we were glad to have. Here’s a rundown of some of the trends and happenings at this year’s show:
Digital transformation is a concept that has been around for a while, and one you’ve no doubt heard about. Analysts, consultants and social media pundits love it- as it can be widely ascribed to any number of IT/business initiatives.
Digital transformation is defined by Salesforce as the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. Digital transformation benefits to an organization include the potential to accelerate corporate growth, change and reinvention through new market opportunities.
With the rapid adoption of virtual meeting platforms like Zoom over the past few years, the way we work has been transformed. These platforms are much more than a way to have a discussion and go beyond replacing phone conversations, users can share content, collaborate with people outside of their organization and use chat in-meeting. While the early stages of pandemic adoption were all about enabling workers and maintaining productivity, organizations are beginning to settle in and make streamlined decisions about which platforms to retain and how to secure them. The risk of insider threats and potential data loss, in addition to human error and carelessness can lead to any number of possible bad outcomes- data breaches, loss of intellectual property, and more.