Theta Lake Blog

2022 Modern Communications Compliance and Security Report

Posted by Stacey English on Oct 27, 2022 9:47:01 AM

Theta Lake has published its fourth annual survey report on modern communications compliance and security, highlighting the complex challenges faced by those tasked with maintaining compliance, security and data privacy. The report is based on the views and experiences of more than 500 compliance and security professionals from the heavily-regulated financial services, healthcare and government sectors across the U.S., the U.K. and Canada. It provides a snapshot of how communication platforms are being used and the issues organizations are struggling with, enabling them to benchmark their own practices and expectations against the wider industry, identifying any gaps or areas of exposure they may have.

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Topics: compliance, data leakage, zoom, Microsoft Teams, record-keeping, communications, WhatsApp, SMS, archiving

Financial Services Compliance and Coverage for Zoom - Zoomtopia Recap

Posted by Rosa Lear on Sep 16, 2021 3:29:55 PM

If you didn’t have a chance to attend Zoomtopia this year, there’s still time to watch the sessions as all are available on-demand. Theta Lake was a sponsor of the show and is a long-time partner of Zoom, offering its users the ability to leverage every aspect of the platform and have full coverage for security and compliance across those communication channels.

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Topics: compliance, partner, data leakage, regtech, zoom, supervision

Supervision & surveillance: 10 tips to keep regulators and staff happy

Posted by Stacey English on Jul 28, 2021 4:30:00 AM

Financial services firms have long used technology to supervise the communications and activities of employees, to ensure compliance with regulatory requirements and be able to detect issues such as market abuse, mis-selling or data privacy. It’s a key control for meeting regulatory obligations including MiFID II,  CFTC, FINRA, IIROC and GDPR and a standard feature of working in a regulated industry. Likewise data loss prevention tools are commonplace across businesses to reduce the risks of data loss and exposure.  All designed to protect consumers, employees, and shareholders.  

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Topics: compliance, data leakage, data loss, supervision, record-keeping, surveillance, monitoring

Video call fatigue – what are the risks and how to reduce them

Posted by Stacey English on Jun 2, 2021 2:00:00 AM

Nineteen video meetings in one day is Zoom CEO Eric S. Yuan’s personal record.   It’s a new way of working that many can relate to, and similarly struggle to get through.  The notion that extensive on-screen calls cause feelings of fatigue is supported by Microsoft’s own research.   But it’s not just the ‘constraints of video conferencing technology, when combined with increased cadence in meetings’ that’s causing fatigue, it’s the fact that video calls also require more engagement and concentration.  The absence of the non-verbal cues we’d normally rely on in person, the need for sustained attention through meetings and a lack of variety in what’s shown on screen are all contributors.

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Topics: compliance, data leakage, video conferencing

Embrace collaboration platforms—without the risk of data loss

Posted by Rosa Lear on Feb 23, 2021 9:30:00 AM

With the mass pivot to work-from-anywhere (WFA) business models, collaboration platforms have saved the day. Their feature-rich communication capabilities made it possible for organizations across industries to transition to remote work, without skipping a beat on the communication front.

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Topics: data leakage, data loss

A Single Confidential Doc Can Leave A Company Scrambling to Recover

Posted by Marc Gilman on Jan 28, 2021 11:35:20 AM

Typically, when we think about data breaches or loss, we picture scenarios where vast troves of personal data are accessed through brute force attacks or phishing attempts, resulting in thousands or millions of records being impacted. However, the release of smaller amounts of data, even a single PDF document or PowerPoint slide, can have serious and damaging ramifications for an organization.

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Topics: compliance, security, data leakage

Desjardins Case Highlights The Need for Better Oversight

Posted by Marc Gilman on Jan 6, 2021 6:27:52 AM

On December 1, 2020, Canada's Office of the Privacy Commissioner (“OPC”) issued a report on a data security incident at the Quebec-based financial services firm Desjardins.  The Desjardins incident involved an insider at the firm who accessed, collected, and leaked the personal information of over 9.7 million customers and users from Canada and elsewhere during two year period—a staggering amount of data over an extended period of time.   

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Topics: security, data leakage

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Theta Lake provides security and compliance for modern collaboration platforms using frictionless partner integrations with Cisco Webex, Microsoft Teams, RingCentral, Slack, Zoom, and more. Using patented machine learning and NLP, Theta Lake detects risks in: video, voice, chat, and document content across what is shared, shown, spoken, and typed. Those risks are surfaced in an AI-assisted, patent-pending review workspace that adds consistency, efficiency, and scale for security and compliance teams. All of this enables organizations to safely realize the full ROI of a collaboration-first workplace while reducing the cost of security and compliance.

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